Policies & Salon Etiquette
Our team looks forward to meeting you and providing a wonderful salon experience.
Here are a few things to familiarize yourself with before your visit;
We reserve the right to charge 50% of any service that is canceled with less than 24 hours notice, and full value for any no-show appointment.
Any person with more than two no-show appointments will not be rebooked.
If a guest is more than 15 minutes late for an appointment your service time may be cut short but we reserve the right to charge for the full scheduled service.
If you are more than 30 minutes late we reserve the right cancel the appointment and charge 50% of the service.
We are committed to providing a comfortable and restful environment for all our guests, therefore we do not provide services for children under 6 years of age. We also ask that children do not accompany your appointment unless they are able to remain in the waiting room quietly on their own. (use of electronic devices is permitted; however, we ask that they remain on silent, or headphones are used, which we are happy to provide)
The shampoo room and styling stations are designated for those receiving services only. We are happy to provide services for children 6 years and older, however, we reserve the right to cancel or end the appointment early if they are unable to sit for the entirety of their service.
Thank you for helping us as we strive to create an environment that is safe, relaxing, and enjoyable for everyone.
– The Mansion on Main Salon